THE ART STUDIO NY POLICIES

Thank you for your interest in The Art Studio NY. We look forward to nurturing and inspiring you as you express yourself authentically as an artist, both on and off the canvas! Please read below for our studio policies.

REGISTRATION & CONFIRMATION 
Your spot in the class of your choice will be saved only upon registration and payment.  Payment  and Registration are only processed if there is room in the course. Upon registration and payment, The Art Studio NY will confirm your registration in the class of your choice.  If you sign up for a class that is already full, we will automatically place you on our waiting list and advise  you towards another class that suits your needs and creative interests.
Because we value personal connection with our students, our classes within the studio have a maximum student capacity of 7-8 students per class. Sizes of outdoor classes (Central Park, Museum classes, and workshops) are monitored as well with a typical maximum enrollment of 10 - 12 students.

PAYMENT
Full payment is required in order to reserve a spot in the class of your choice.   We accept cash, personal checks, money orders, as well as Visa, Mastercard and American Express via our paypal link on our website. All checks must be drawn on US funds". There is a $40 charge for returned checks.

COURSE CANCELLATIONS  
Although course cancellation at The Art Studio NY is quite rare, The Art Studio NY reserves the right to cancel  classes or change instructor assignments and makes every effort to notify students in advance. If enrollment goals are not met, a  course may be cancelled up to 48 hours before  the first scheduled class. In the event of cancellation, a full refund is granted.

ART MATERIALS
The Art Studio NY does not provide supplies for your course unless prior arrangements are made with an additional studio materials fee (specifically offered only for private classes). After full registration, you will receive a materials list for your class approximately two weeks prior to your class start date. You are responsible for bringing your weekly materials, materials are not stored at The Art Studio NY. Works in progress (wet canvases or large paper) may remain at The Art Studio NY between weekly sessions.

PRIVATE CLASS SCHEDULING AND PAYMENT
Private classes are based on availability and advanced appointment only. Since we book up quickly on  a daily and weekly basis, we require payment within 48 hours of scheduling in order to hold your private class appointment of choice (date/time/instructor). Once you have contacted The Art Studio NY with your preferred date/time/instructor, we will do everything possible to accommodate your scheduling needs. We suggest providing three possible time slots in order for us to serve your needs best.

PRIVATE CLASS CANCELLATION POLICY
If you need to postpone, reschedule or cancel your private lesson, please notify us at least 48 hours in advance of your class. If cancellation is made within 48 hours, you will be charged for your session regardless of your non-attendance. Appointments canceled within 48 hours of your scheduled appointment are non-refundable or transferable.

MAKE-UP CLASSES
Due to our fully booked classes, if you miss a class due to any reason,  either personal or professional, we DO NOT guarantee  a "make up" class by attending another class offered on a  different day or time.  Special arrangements for "make up" classes made at the time of registration is subject to review. Please contact us if you feel you have a need for "make up" classes based on personal circumstances.  Classes missed without prior notice of at least two weeks will not be subject to potential "make up" classes.

WITHDRAWALS AND REFUNDS 
Withdrawals and refunds are available only  according to the schedule below. All refunds will be made by check, and processing of refunds requires six weeks.

REFUND POLICY 
Class tuition is non-refundable nor transferable. No refunds will be issued after registration and payment.  In case of a Medically Certified illness, a credit will be issued after receipt of physician’s documentation. The value of the credit will be  for the balance of the remaining class sessions with an additional deduction of a $75 registration fee. Credit may be used towards any offerings at The Art Studio NY for up to 12 months.
If after your first class you are dissatisfied with the quality of your course, a written note must be submitted within 4 business days of your first class. After review, refund of class tuition will be reviewed by our staff. If a refund is granted, processing of refunds requires 4 - 6 weeks.
   
PARENTAL RESPONSIBILITIES
The Art Studio NY does not accept responsibility for children except when under supervision of the appropriate employee in our art studio. Supervision is available only at program locations during program hours. Parents are responsible for notifying appropriate staff of a child's absence, late arrival, early or late pickup and any special circumstances relating to arrival or departure for children's classes at the Art Studio NY.

THE ART STUDIO NY PRACTICES AND POLICIES
The Art Studio NY is not responsible for providing makeup classes or issuing refunds for programs missed as a result of illness, emergencies, work obligations,  or other events beyond our control.
Foul language or physical contact directed at any employee or patron  will not be tolerated.
The Art Studio NY reserves the right to remove from its premises or exclude from membership or activities, anyone, in its sole discretion, it deems necessary, that violates The Art Studio NY's practices and policies. This includes, but is not limited to, anyone who disrupts a program or anyone who fails to abide by the studio's rules and practices.